Plans and billing

Your account is where you check allowances, manage API keys and, when paid upgrades are available, manage your subscription.

Start with the Free plan. Paid checkout is available only when Pricing displays a Pro offer with its price and allowances. While Pricing shows Pro as coming soon, paid upgrades are not open yet; every plan, Free included, has the whole API.

Upgrade without changing your integration

Sign in to the account that owns your API keys, then choose Upgrade to Pro when it is available. Stripe opens a secure checkout showing the monthly amount, any applicable tax and subscription details. Review them before confirming payment.

Higher allowances activate after Stripe confirms payment. Returning from checkout does not itself activate a subscription. If the account page says confirmation is pending, wait briefly and select Check payment status. Your free allowance stays usable while confirmation is pending.

Your existing API keys, sign-in email, audit access and usage counters stay the same. An upgrade increases the applicable limits; it does not reset usage already recorded that day.

Invoices and payment methods

Choose Manage billing on your account page to open Stripe's customer portal. Use it to view invoices, update a payment method and manage renewal. The portal is tied to the signed-in OpenAuditor account; an API key cannot open it.

Billing details in Stripe do not change your OpenAuditor sign-in identity. Use the same OpenAuditor email address when returning to your account or existing audits.

Cancellation and failed payments

When cancellation is scheduled for the end of the paid period, the account page shows the date through which Pro remains active. At the end of that period, the account uses the Free allowance. Existing keys and access to retained results continue to work.

At renewal, Pro stays active while Stripe has not yet charged the new period, until a day after the charge Stripe has scheduled. If that charge fails, the Free allowance applies straight away.

If a subscription is unpaid, past due, canceled or no longer has a valid paid period, the account uses the Free allowance. Open Manage billing to check an invoice or update your card. Once Stripe confirms the current period is paid and the subscription is active, the higher allowance becomes available again.

If today's usage already exceeds the Free allowance after a downgrade, new submissions wait until the daily reset at 00:00 UTC. Existing audit progress and results remain readable within the request rate limit and normal retention window.

Usage and processing

The subscription is a fixed monthly amount, with no automatic usage overage bill. Items, model questions and requests remain separate allowances. All console sessions and keys share the account's counters.

Pro changes account allowances. It does not add priority processing, an uptime commitment, longer retention or larger individual requests. See Limits for request sizes, retry behavior and the seven-day audit-result window.

Billing help

If payment succeeded but your plan has not updated, check that you are signed in to the account used for checkout. Then use the ERP.AI contact page and include your account email and Stripe invoice reference. Do not send card details, API keys, sign-in codes or confidential audit records.